Privacy Policy

For us, privacy for our valued customers is of utmost importance. We strongly believe that the personal information of our customers should not be shared with the third party without the prior consent or request from the customer. Privacy is the right of an individual and at HandMadeLove, the information of the customer such as contact no, email, addresses etc is used only for the internal purpose of processing your orders and never for other commercial purposes. Your contact information is stored in our database and is only used to deliver your orders in a timely manner. We at HandMadeLove condemn the unauthorized reach and misuse and/or disclosure of the personal information of the customer and we have strict guidelines and high security features to prevent the same. Any changes in our ‘Privacy Policy’ will be posted here on the website.

The visitor on our website please take a note that your name, email address and other personal information submitted on our website may be stored with us and may also appear on the website. Like other platforms our server log files also receives general information such as IP address of the visitor, cookie etc. For the financial transactions by credit card HandMadeLove uses a 3rd party secure payment gateway provided by “PayU” and the credit card details are ‘not stored’ with HandMadeLove, instead the information is securely stored and encrypted with Visa/MasterCard.

We use 'Cookies' to keep track of your current shopping session to personalize your experience and so that you may retrieve your shopping cart at any time. 'Cookies' are tiny text files which our website places on your computer's hard drive to store information about your shopping session and to identify your computer for a smooth browsing experience each time you visit.

Non-Disclosure of Information
You may choose not to provide identifiable information through the Website, in which case You may not be allowed to access certain features or parts of the Website. If You are a registered User, You may update, edit or correct Your account information and e-mail preferences at any time by logging in to Your account. If You believe that any of Your information held by Us is inaccurate, You may write to Us at support@handmadelove.in. We will respond to your request within a period of 5 (five) days. It is Your responsibility to ensure that any information You provide Us remains accurate and updated.

Phishing
“Phishing" usually occurs when users of a website are induced by an individual/entity into divulging sensitive personal data by using fraudulent websites and/or e-mail addresses. In the event you provide information to a website or respond to an e-mail which does not belong to us or is not connected with Us in any manner, You will be a victim to Phishing. We do not send e-mails requesting a user for payment information, username or password. However, we may verify the username, password etc. provided by you from time to time. If you receive a suspicious e-mail on Our behalf, We suggest You do not reply to it and do not open any attachments, click on links contained in the e-mail or provide any information in response to it. You can report suspected fraud involving us by sending an e-mail to support@handmadelove.in respectively. Please include the word "phishing" in the subject line of your e-mail and provide as much information as possible about the fraudulent activity or message.

Severability and Exclusion
We have taken every effort to ensure that this Policy adheres with the applicable laws. The invalidity or unenforceability of any part of this Policy shall not prejudice or affect the validity or enforceability of the remainder of this Policy. This Policy does not apply to any information other than the information collected by the Company through the Website. This Policy shall be inapplicable to any unsolicited information You provide Us through this Website or through any other means. This includes, but is not limited to, information posted in any public areas of the Website. All unsolicited information shall be deemed to be non-confidential and the Company shall be free to use and/ or disclose such unsolicited information without any limitations.

Contact
Please address your grievances, feedback or questions, without limitation, with respect to this Policy or any other policy of the Company on the Website, please contact by writing by writing to Us at support@handmadelove.in. You can always withdraw your consent for usage, processing of Your information by Us by writing to Us at the address mentioned above.